FAQS

FAQ's

Lead times can vary by product, see product page for more information. If you need an item quicker it may be possible to pay for express delivery, depending on the product. If you need a product by a certain date let us know and we will see what we can do. Tel: 01359 242000. Email: sales@4ipumpingservices.co.uk

Based outside mainland UK? Orders cannot be placed online but we can offer a competitive quote for the delivery of products to countries within Europe. Please email sales@4ipumpingservices.co.uk for a quote.

Please give us a call on 01359 242000 (Monday-Friday, 9-5) if you need to alter or cancel an order before the goods have been dispatched.

We are confident in our products but if our product does not meet your expectations or is faulty please contact us within 14 days of receiving the order. (Exceptions to this include manufacturing defects which are covered under a 12-month warranty)

If you need to return a product please drop us an email to sales@4ipumpingservices.co.uk or call us (M-F, 9-5) on 01359 242000 for more information about how to correctly return your product so that a full refund can be issued.

All of our products sold on this website offer a 12-month warranty against manufacturing defects, unless otherwise specified. In the event of a manufacturing defect, please give us a call on 01359 242000 (Monday – Friday, 9am-5pm) to discuss options.

If you need a product quicker than our lead times state, it may be possible to pay for express delivery. Please give us a call on 01359 242000 or drop us an email to sales@4ipumpingservices.co.uk

Our website holds an SSL secure certificate meaning that any personal details you submit through this website are protected. 

Once you click the checkout button you will need to fill out all of your details and pay using Stripe, which is used by millions of companies in over 120 countries. You can read more about them here.

Please don’t hesitate to get in touch.We will be more than happy to help. You can contact us by email or phone.

Cant find the answer to your question? Please contact us.

Contact

Phone: 01359 242000
Email: sales@4ipumpingservices.co.uk

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